The ability to manage change and new innovations whilst maintaining and improving levels of customer satisfaction is indeed a challenge. When added to increasing demands for cheaper products with shorter development lead times the true scale of the problem becomes apparent.
The only way to succeed in this environment is to create simultaneous development streams which share the burden with suppliers and contractors. However this requires a highly developed lean organisation with strong leadership capabilities that is able to manage and control without stifling innovation.
The fast moving world of telecommunications requires fast moving processes and supply chains. Complete visibility of the value chain is required throughout the supply and manufacturing processes to support the identification of waste and stagnation. By visualising performance gaps the organisation will be focussed on the problems of today that prevent the performance of tomorrow.
