- 01
The challenge
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High operational costs.
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Inefficient processes and ways of working.
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Limited continuous improvement capability.
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- 02
What we did
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Delivered a Lean transformation programme.
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Implemented operational excellence methods.
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Developed leadership and team capability.
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- 03
The results
£12msavings realised£19.7msavings identifiedLastingimprovement capability embedded
Spitfire helped us simplify how we worked, reduce cost and build the capability to keep improving long after the programme ended
Director of Operations — London Underground