Spitfire

Rail

Reducing outsourced service costs across a metro network

Reducing outsourced service costs while improving performance across a major metro network.

A metro train on an urban rail network
Client
Transport for London
Sector
Rail
Industry
Rail Asset Maintenance
Location
London, United Kingdom
  1. 01

    The challenge

    • £140m external services spend across 90 contracts.

    • Inconsistent contractor performance.

    • Limited ability to leverage scale or control cost.

  2. 02

    What we did

    • Re-scoped and bundled services into four work packages.

    • Led end-to-end procurement and supplier selection.

    • Introduced fixed-price contracts and stronger governance.

  3. 03

    The results

    £20m
    annual cost savings delivered
    £100m
    total savings over the five-year contract term
    4
    core contracts let on time, improving service control and supplier accountability
The target savings were achieved to deliver an exceptional benefit to the business as well as improving the overall delivery of our services
Procurement Director — Transport for London

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