Spitfire rail, road and infrastructure clients continue to see results from Global Mass Transit Program

Mass Transit Lean Consultancy

Spitfire Consultancy is a market leader in designing, developing, and delivering tailored business improvement strategies for rail, road, and infrastructure organisations across the world. The Spitfire Global Mass Transit Program continues to expand in line with this vision.

Spitfire's global portfolio is continuously growing - to date, hundreds of projects have been carried out within our Global Mass Transit Program in countries such as Australia, India, Germany, France and the United Kingdom. We have worked closely with some of the world's largest mass transit companies, supporting businesses in rail, road, and infrastructure to minimise costs and enhance the user experience offered to passengers and clients.

Our international team of senior consultants has partnered with clients across a number of business units with projects ranging from asset management and service operation improvement to the optimisation of functional operations. Spitfire has also developed capital, upgrade and growth programs, and delivered comprehensive program management and coaching. To date, we have supported our global transit clients through infrastructure renewals, new stock introductions, changes in network management, and leadership - all with a keen focus on streamlining procedures and boosting profitability.

In rail, Spitfire's expertise and leadership has resulted in projects showing:

25% improvement in fleet availability.

£100m saving in Total Purchased Services Optimisation - through Process Mapping, Standardisation, Visual Management, and lean leadership coaching.

£9.3m improvement & abatement avoidance in Asset Performance.

€77m tram depot performance turnaround in service delivery targets and penalty avoidance.

130% improvement in asset Mean Distance Between Failures (MDBF).

Within infrastructure, we have spearheaded and achieved:

£2.5m overall saving in staff, repairable items and consumable costs.

£19m cost saving through lean cultural change program.

Train upgrade program 11 months ahead of forecast - Robust management of concerns and closure of actions.

£200m stations upgrade program delivery and project portfolio management across multiple principal contractors.

While in road, Spitfire projects have generated and delivered:

171% return on investment for passenger service vehicle maintenance.

25% reduction in processing time across 30 projects - Major projects program & reporting improvement strategy.

£104m cost efficiency saving & risk avoidance cost opportunities - Highways program control & performance management.

£160m effective delivery of combined network management, design & contracting services - Highways maintenance & operations.

Throughout these projects, Spitfire has focused on facilitating and guiding sustainable business change. Our Global Mass Transit Program is built upon a foundation of key capabilities, incorporating strategy, leadership, training, coaching, operations and digital solutions to shape the future of the industry.

To find out how we can work with you to improve your transit business processes and operations, get in touch now.

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  • "We were very impressed by the quality of the delivered solution, as well as of professionalism of the consultants, their understanding of our complex internal processes and their commitment to quality and respect of deadlines."

    Global Train Manufacturer
  • "With Spitfire's support we have been able to identify impressive savings and with the tools and coaching they provided we will be able to identify even greater savings. The Spitfire team were impressive from the start, quickly becoming part of the team and working in a structured way."

    Material Planning - Ordering Officer Aerospace Company (UK)
  • "At the end of the project we made quite a few changes to our existing systems. The best outcome is the change to the way we now think within the department whenever we are reviewing even the simplest of procedures, we find ourselves applying the 'lean' way of thinking and continue to make improvements."

    Cytology Manager NHS – Primary Care Trust Hospital
  • "A  number of excellent pieces of work all delivered with professionalism and a good level of outside best practice knowledge shared and transferred. Good cross-functional connections made with the team at all levels and are very well respected and trusted in the organisation…"

    Market-leading provider of steam systems and services
  • "This Programme has revolutionised the way my team delivers its projects. It has enabled personal ownership and commitment from everyone involved. The teams are empowered to remove waste from their own processes and deliver real improvements in a matter of weeks, rather than months."

    Graeme Shaw | Business Process Improvement Leader Global Metro
  • "The Spitfire consultants were very knowledgeable and able to relate complicated techniques to us in language we understood. Their experience and expertise gave us a great leap in understanding."

    BT Manager Leading Energy Saving Group
  • "The real power of the programme is the empowerment and tangible cultural change it delivers in a short time scale. It releases momentum from every level and silo of the organisation, generating immediate impact and identification and eradication of waste. This is worthy of immediate wider application."

    Independent Investment Programme Advisory Group to the Mayor of London
  • "After many months of analysis, planning and effort we have, for the first time, achieved all of our Operational Performance Indicators for defects. This is a great achievement and has been delivered at the same time as working to drastically cut the number of outstanding defects, which have reduced from over 2,000 to about 150 today."

    Highways & Transport Manager Local authority (UK)
  • "An excellent piece of work delivered by knowledgeable and experienced logistics experts. Spitfire's packaging design concepts and Lean Logistics approach not only tackle space constraint issues, they also improve ergonomic handling and part quality. The designs ensure reduced handling of sub-assembled material & parts, and reduce costs."

    Plant Manager, Bremen Major Aircraft Manufacturer
  • "The turnaround of the fleet has been incredible! Spitfire Consultancy have been instrumental in making this happen. We now have the tools and the knowledge to maintain control and continue to meet our future performance challenges."

    Fleet Manager Asset Maintenance Company
  • "A great result, this supplier was one of our biggest concerns in terms of parts supply for the new model and now we're getting parts ahead of the model launch, a very positive outcome, well done…."

    Quality Director Leading Prestigious Car Manufacturer
  • "Spitfire have delivered a strategy that is clear and follows all Lean principles to ensure parts are available when required, all without impacting on production. Stakeholders involved have been impressed by Spitfire's knowledge and approach."

    Head of Supply Chain Logistics Major Aircraft OEM
  • "During development of the project, we recognised the immediate potential and in a joint activity with the original project team, installed the Body Shop Training Centre into a brand new manufacturing plant being built in the U.S.A. to assist us with the very difficult task of new plant hire and skill-up."

    Global Lean Centre Manager Global Vehicle Manufacturer
  • "A stellar performance from a rotating team of consultants achieved all I could have hoped for. A great programme which should be wider applied in my organisation."

    Head of Delivery Global Metro
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